This is my second time I've had my ride serviced while traveling cross country through Wild West HD. On a Saturday, they got me in for a quick oil change and safety check. I was back out on the road in about an hour. Bob was exceptionally knowledgeable and my old Hog was treated with care. Ill make it a point to have my Road Glide serviced here the next time I'm in the Great State of Texas!
Steven Farley, Denver, CO
My clutch fluid was bad and I couldn't change gears. Got to the shop about quitting time and they still fix it and got me back on the road! Awesome group of guys!
Cody Glomb, Victoria, TX
I rode down to Wild West from Amarillo looking for a very specific Bike I could not find in Amarillo. The Police Road King they had was exactly what I wanted to take for a ride and Michael Hay put me on it immediately and the deal was done when I returned from test riding. Michael and the service department helped me get my accessories off of my bike switched over to the Road King even though they were busy and I had no appointment. I was able to get on the bike I wanted with all my custom parts switched over and the price was totally fine. I cant rate any part of my experience less than 5 stars as I got exactly what I wanted. The Police Road King fit me better than my old bike and the ride home to Amarillo was very pleasant.
Joshua Brown, Amarillo, TX
Michael was to the point, No bull or games did what he said he would. What a awesome change from having the runaround. Go see him it will be a great experience
Gabriel Galaviz, Amherst, TX
Just like to thank everyone from Michael Hay "Sales" to Justin Gartman "Service" and the guys in parts Clint, Will, Ariel. Just purchased a New "CVO Street Glide" and love it. My wife and I enjoy visiting the dealership. Y'all make it fun and are always willing to help us spend lots of money when we visit. Wild West has a great team and y'all should be proud. Thanks again. John & Sherry Osborne, Hobbs, New Mexico.
JOHN OSBORNE, EUNICE, NM
Traveling from Virginia had small issue with the bike and Wild West Harley service team took care of it right away. I appreciate the service.
Rex Brust, Amherst, VA
I was out for a ride and was getting close to home, when my Softail started to sputter-low on gas, but not out.
Limped home and called Wild West to come and get it. Within a day, got a call, they had it diagnosed, had the parts, fixed the check valve and fuel line, noticed my front wheel bearings were bad, fixed that and probably saved me another bad experience!
Picked it up washed and full of gas! Man, I love this place!
Randolph Lee Smith, Lubbock, TX
Having owned other makes of motorcycles and always dreaming of buying a Harley one day I have to say I was almost convinced not to with some bad experiences at other dealerships. So I called in to see what kind of treatment I would get over the phone. My salesman Michael Hay was the most professional salesman I've ever worked with in my life. They made my first time buying Harley experiences what I always hoped it would be. Now I know why they received dealership of the year for 2016. Thank you Wild West Harley Davidson for everything. I will definitely be back to see you guys.
Oscar Vidaurri, Hobbs, NM
bought a 2012 Heritage Softail, from the time I walked through the door until I left, the folks at Wild West Harley-Davidson went above and beyond to make me feel part of the Family. A big shout out to Michael Hay my salesman, Javier who took care of all the paperwork, and Will the Manager… the ladies in accessories Toby, in parts, and Justin in service... they each, answered all of my questions and made my shopping experience a pleasure… Thanks folks… I really appreciate it.
Thane Stutts, CLOVIS, NEW MEXICO